Is Your Commercial Greenhouse Manufacturer ETWW?
Is your greenhouse manufacturer flexible when you request customizations?
Every greenhouse manufacturer is different, and some are more willing than others to accommodate requests for modifications. At GGS we manufacture greenhouses customized to each grower’s particular needs. We have standard product lines, but we also remain flexible to our customer’s requests. This doesn’t mean that we can answer every customization request. It does mean we will do our best. Customization does not have to mean more expensive. Often by listening to what our customers want we can provide standard solutions to their specific needs with only minor variations to our product lines. For example, custom post spacing to account for door placement can be accomplished easily within our modular greenhouse design options.
Does your greenhouse manufacturer spend the necessary time with you, even if you’re not sure what you want?
For customers who are not clear on their greenhouse design requirements from the start, GGS will work with you to develop rough greenhouse layouts, and multiple options to consider. Our business is helping you grow.
Will your greenhouse manufacturer stand behind their work after the job is done?
We deliver hundreds of greenhouse orders error-free every year, but when we do make a mistake it is essential that we fix the error as quickly and as effectively as possible.
Is your greenhouse manufacturer willing to listen?
At GGS, we welcome input from our customers to tell us how we’re doing and what you need from us. It is our goal to remain the number one commercial greenhouse manufacturer in the world. We can achieve this only with your help. Tell us how we’re doing, and where we can improve. Together we will make it easier for everyone to build quality greenhouses with GGS.
Here are our goals for making GGS the Easiest Greenhouse Manufacturer to work with:
1. Improve our customers’ interactions.
Products and services are important, and GGS will continue to develop new solutions for better growing environments. Equally important is the experience our customers walk away with every time they interact with our company. Whether for a quote, an order, follow up on a construction project, or researching what greenhouse design options are available, we want you to have a positive impression.
2. Reduce the work for our customers.
We are doing this by looking at how we can assist you with more than just the greenhouse purchase. What do you need to do after you have chosen your greenhouse supplier? GGS provides optional turnkey solutions including construction project management for customers who do not want to be tied up managing a greenhouse build and coordinating with all the sub trades.
3. Provide after sales support to ensure our customers are fully satisfied.
At GGS, we make every effort to ensure you get the ideal growing environment for your crops. After the project is done, we fully stand behind our work, and if you have questions or concerns, our sales professionals will continue to work with you until your issues are resolved.
4. Listening to our customers and getting feedback to provide an atmosphere of continuous learning
Of course we love hearing positive feedback about how our structures are improving the quality of our customers’ crops. But we also always want to know how we can further improve – and this industry is all about the exchange of ideas. If you have an idea of how we can improve our products, services, or customer interactions, we want you to share!
Regardless of how well-made our greenhouse structures are, how efficiently our ventilation systems work, or how easy it is to build a GGS greenhouse, it is the people inside the company that make or break it. For a greenhouse manufacturer or any other company to be easy to work with, the staff needs to be exceptional, and have the skills and the mindset to improve every day.
If you’re planning a greenhouse expansion and want to deal with an ETWW manufacturer, contact us now and we will do our best to prove to you that GGS is the easiest greenhouse manufacturer to work with.
Author
Leigh Coulter
Leigh Coulter is the President of GGS Structures Inc. a leading greenhouse manufacturer with sales worldwide. Leigh holds a degree in business from the Richard Ivey School of Business at the University of Western Ontario, and she has been asked to speak at numerous events regarding manufacturing and business development. GGS manufactures greenhouses for all crops, as well as manufacturing fabric covered buildings. After years of working with cannabis growers to improve medical marijuana cultivation technologies, and as part of the company’s strategic development in 2013 Leigh established a division within the company dedicated to the emerging legal cannabis industry, and as such GGS is on the forefront of the movement. As part of this division new people were brought into the company to expand the company’s knowledge in indoor controlled agriculture cultivation (CEA) as well. GGS was the first greenhouse manufacturer worldwide to actively promote cannabis cultivation in greenhouses through their website, brochures, and in the media. Leigh believes passionately in “doing the right thing” and that supporting people’s rights to choose how they take care of their bodies is fundamentally “the right thing”. Working with cannabis growers all over the world she has developed the utmost respect for people who want to perfect their craft, and grow their best plants, and everyone on the GGS team is delighted to be part of that mission.
